The Tavi ecosystem · products that work together Products

Each product solves a part of your work… and they all work together.

Tavi isn’t scattered software. Each product solves a real challenge you face every day — they all connect in one place, with AI working inside them, so you work with ease and never lose a customer.

  • Each product solves a clear problem
  • Start with one, add the rest when you need
  • All connected in one place

One question we’ll answer: which product will help your business?

Available now

Four products plus AI, one less challenge with each.

Each product is built to solve a problem Egyptian business owners face every day. Start with what you need now, add more as you grow.

Tavi CRMAvailable now

Never lose a customer again.

Your customers and follow-ups are scattered, and you forget to reach them in time.

Tavi CRM keeps every customer, chat and follow-up in one organized place — you know who to reach, when, and where every deal stands.

  • No customer or follow-up slips away
  • Every deal, and exactly where it stands
  • Stronger relationships, more sales from the same customers
Core capabilities
Customer managementSales stagesFollow-upsCustomer historySales reports
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Tavi OmnichannelAvailable now

All your messages in one inbox.

Customers message you on WhatsApp, Facebook and Instagram — hard to keep up.

Instead of jumping between apps, Tavi brings every channel into one inbox — reply fast, assign to your team, and never leave a customer waiting.

  • Faster replies, happier customers
  • No message lost between apps
  • An organized team, no message answered twice
Core capabilities
Unified inboxWhatsAppFacebookInstagramWebsite chatAuto-replies
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Tavi AnalyticsAvailable now

Decisions from numbers, not gut feel.

You don’t know what’s selling or how profitable you are.

Tavi turns your daily work into clear numbers — sales, customers and chats on one dashboard that shows how you’re doing and where to improve.

  • Know what sells and what needs work
  • Spot opportunities and problems early
  • Decisions grounded in reality, not guesswork
Core capabilities
Sales reportsCustomer reportsChat reportsDashboardsInsights & tips
Great for
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Tavi DeskAvailable now

No complaint forgotten.

Complaints arrive by email, chat and website forms — and get lost between your team.

Tavi Desk turns every support request — from email, chat or your website form — into a ticket with a clear owner and status. Your team works from organised queues, replies with ready-made macros, and a knowledge base answers the repeat questions.

  • No support request lost in an inbox
  • Your team knows who owns what
  • Faster resolutions, happier customers
Core capabilities
Tickets from email & chatQueues & teamsKnowledge baseMacrosCustomer happinessAI tagging
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Tavi AIInside every product

Less busywork, smarter replies.

Your team loses hours translating, summarising and typing the same replies every day.

Tavi AI isn’t a separate app — it’s AI working inside your chats, CRM and help desk: it translates chats between your language and your customer’s, summarises conversations and reads intent and sentiment, suggests the next reply, and tags tickets on its own. You can also build AI agents that answer customers from your own documents and hand over to a person when needed. Switch it on when you’re ready, and pay with credits only for what you use.

  • Reply in your customer’s language — even one you don’t speak
  • Every conversation summarised in seconds
  • AI agents that answer 24/7 and hand over to a person when needed
Core capabilities
Live chat translationSummary & emotionSmart triageReply suggestionsEmail draft assistNext best actionAI agents
Great for
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And on the way…

The Tavi ecosystem keeps growing. What’s next will work with what you already have from day one — no switching systems, no starting over.

Connected together

Each product hands off to the next — without you doing a thing.

They don’t just sit side by side — they work together. Follow one customer’s journey from the first message:

Tavi Omnichannel

A customer reaches out

A WhatsApp or Facebook message lands straight in your unified inbox — nothing slips away.

Tavi CRM

Captured and managed

The customer is saved to a full profile with details and follow-ups, and the chat becomes part of their history.

Tavi Desk

Any issue becomes a ticket

If the customer has a problem, the chat turns into a Tavi Desk ticket in one click — linked to their profile until it’s solved.

Tavi Analytics

Performance is tracked

It all shows in your reports automatically — see your sales, response speed and performance clearly.

You don’t need them all from day one — start with one, the rest is ready when you need it.

The real payoff

Forget the product’s name — what does your business gain?

When you use Tavi products together, these are the results you feel in your work every day.

Save hours every week

Less manual work, more time for your business.

Reduce manual work

Let Tavi handle the repetitive tasks for you.

Better customer communication

Reply faster from one place, and keep customers happy.

Organize daily operations

Everything in its place, no team confusion.

Make better decisions

Your numbers, right when you need them.

Reduce operational costs

One platform instead of many scattered subscriptions.

The more products you use together, the bigger these results get.

Not sure where to start?

Tell us what you want to do, and we’ll tell you where to start.

Pick the line that describes you, and we’ll suggest the product to start with.

I want to…

organize my customers and relationships, and forget no one.

Start withTavi CRM
I want to…

talk to my customers from every channel in one place.

Start withTavi Omnichannel
I want to…

see my business performance clearly and decide with numbers.

Start withTavi Analytics
I want to…

answer customer complaints and requests fast, and lose nothing.

Start withTavi Desk

Still unsure? Explore by your industry or the challenge you face.

Common questions

Questions before you start

If there’s a question on your mind right now, you’ll likely find the answer here.

Can I use just one product?
Yes. Start with just the product you need now — you don’t have to take the rest. You can add any other product anytime, without starting over.
Will more products be added?
Yes. The Tavi ecosystem keeps growing — Tavi Desk and Tavi AI are already live, and Projects and Surveys are on the way. Every new product works with what you already have, no hassle.
Can the products work together?
Yes — that’s the heart of Tavi. Customers, chats and numbers flow between products automatically, so you never duplicate work or move data by hand.
Is Tavi suitable for small businesses?
It’s built specifically for small and medium businesses in Egypt. It’s simple to use, needs no technical background, and grows with you step by step.
Can I start small and grow later?
That’s exactly what Tavi is for. Start with one product and add more when you need — without changing systems or starting over.
Ready when you are

Ready to choose your first product?

Leave your name and number, and our team gets back to you the same working day — we’ll help you pick the right product to start with, and set it up for you.

A demo on your own business We set it all up for you No commitment
Or message us on WhatsApp now →

Or keep exploring Tavi

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